Returns side conversation events for tickets, where the messages that make up a side conversation are recorded as events.

View-Specific Information

Select

The following queries are processed server-side while other filters are processed client-side within the provider:

SELECT * FROM SideConversationEvents WHERE TicketId = 2 AND SideConversationId = '5d133b65-576c-11ee-bcb2-bdce8f618e59'

Columns

Name	Type	References	Description
Id [KEY]	String		The Id of the event, automatically assigned when the event is created.
TicketId	Integer	Tickets.Id	The Id of the parent ticket associated with the side conversation.
SideConversationId	String	SideConversations.Id	The Id of the side conversation the event belongs to.
ActorEmail	String		The email address of the participant.
ActorName	String		The name of the participant.
ActorUserId	Long		The Id of the agent, if the participant is an agent.
ActorSlackWorkspaceId	String		The Id of the Slack workspace, if the participant is a Slack user or channel.
ActorSlackChannelId	String		The Id of the Slack channel, if the participant is a Slack channel.
ActorSupportGroupId	String		The Id of the support group, if the participant is a Support ticket.
ActorSupportAgentId	String		The Id of the support agent, if the participant is a Support ticket.
ActorMSTeamsChannelId	String		The Id of the Microsoft Teams channel, if the participant is a Microsoft Teams channel.
Message	String		The message associated with the event, present for events of type create and reply.
CreatedAt	Datetime		The time the side conversation event was created.
Type	String		The type of event.
Updates	String		The fields updated by the event, present for events of type update.
via	String		The channel used when creating the event.
Url	String		The API URL of the side conversation.