Power BI Connector for Zendesk

Build 24.0.9060

Stored Procedures

Stored procedures are function-like interfaces that extend the functionality of the connector beyond simple SELECT operations with Zendesk.

Stored procedures accept a list of parameters, perform their intended function, and then return any relevant response data from Zendesk, along with an indication of whether the procedure succeeded or failed.

CData Power BI Connector for Zendesk Stored Procedures

Name Description
ChangePassword Change the password of your account.
CreateArticleAttachment Creates an attachment for the specified article.
CreateContentTagsJob Creates a job that performs one of the supported actions as a batch operation. Supported actions are delete and merge.
DeleteTicketsPermanently This will enqueue a ticket permanent deletion job and return a payload with the status of the jobs.
GetOAuthAccessToken Gets an authentication token from Zendesk.
GetOAuthAuthorizationURL Gets the authorization URL that must be opened separately by the user to grant access to your application. Only needed when developing Web apps. You will request the OAuthAccessToken from this URL.
ImportSideConversation Imports a side conversation on the ticket.
ImportSideConversationEvents Imports events to an existing side conversation.
ImportTickets Move tickets in bulk from legacy systems into Zendesk Support. You can include one or more comments with a ticket.
MergeTickets Merges one or more tickets into the target ticket.
RecoverSuspendedTicket Recover a previously suspended ticket.
RestoreTicket Restore a previously deleted ticket.
SetUserPassword Set a user's password by admin (if the option is enabled in the Account). Admins and agents can also use this Stored Procedure to change their own password.
UploadUserImage To let end users upload images to a help center instance. Returns the image path that you can use to display the image in a community post.

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Build 24.0.9060