CData Python Connector for Zendesk

Build 23.0.8839

SideConversationEventsMessage

Query Side Conversations events message in Zendesk.

Table Specific Information

Select

The following queries are processed server side while other filters are processed client side within the connector.
SELECT * FROM SideConversationEventsMessage WHERE TicketId = 2 AND SideConversationId = '5d133b65-576c-11ee-bcb2-bdce8f618e59'

You can turn off the client-side execution of the query by setting SupportEnhancedSQL to false in which case any other search criteria will be ignored and an unfiltered response will be returned.

Columns

Name Type References Description
SideConversationEventsId String

SideConversationEvents.Id

Side Conversation Events Id.
TicketId Integer

Tickets.Id

The parent ticket id of the side conversation.
SideConversationId String

SideConversations.Id

The id of the side conversation the event belongs to.
Subject String The subject of the message.
PreviewText String A plain text string describing the message.
Body String The plain text version of the body of the message.
HtmlBody String The HTML version of the body of the message.
FromUserId Long If the participant is an agent, the agent's user id.
FromEmail String The name of the participant.
FromName String The email address of the participant.
To String The list of participants the message was sent to.
ExternalIds String A key-value object where all values are strings. Used for metadata.

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Build 23.0.8839