Tableau Connector for DocuSign

Build 23.0.8839

Configuring a Connection

After Installing the Connector you can connect and create a Data Source for data in DocuSign.

Setting Up a Data Source

Complete the following steps to connect to the data:

  1. Under Connect | To a Server, click More....
  2. Select the data source called DocuSign by CData.
  3. Enter the information required for the connection.
  4. Click Sign In.
  5. If necessary, select a Database and Schema to discover what tables and views are available.

Using the Connection Builder

The connector makes the most common connection properties available directly in Tableau. However, it can be difficult to use if you need to use more advanced settings or need to troubleshoot connection issues. The connector includes a separate connection builder that allows you to create and test connections outside of Tableau.

There are two ways to access the connection builder:

  • On Windows, use a shortcut called Connection Builder in the Start menu, under the CData Tableau Connector for DocuSign folder.
  • You can also start the connection builder by going to the driver install directory and running the .jar file in the lib directory.

In the connection builder, you can set values for connection properties and click Test Connection to validate that they work. You can also use the Copy to Clipboard button to save the connection string. This connection string can be given to the Connection String option included in the connector connection window in Tableau.

Connecting to DocuSign

UseSandbox indicates whether the current user account is sandbox or not. This is false by default. Set to true if you are using a sandbox account. All the OAuth flows documented below assume that you have set UseSandbox beforehand.

AccountId is an optional connection property. It sets automatically after the authentication succeeds. As an alternative, you can manually set it in the connection string if you have access to multiple Account Ids. In order to retrieve account ids, query the UserInfo view.

Authenticating to DocuSign

DocuSign uses the OAuth authentication standard. To authenticate using OAuth, you must create a custom app to obtain the OAuthClientId, OAuthClientSecret, and CallbackURL connection properties. The connector support OAuth JWT authentication as well. See Creating a Custom OAuth App for more information about creating custom applications.


AuthScheme must be set to OAuth in all user account flows.

Desktop Applications

Follow the steps below to authenticate with the credentials for a custom OAuth app. See Creating a Custom OAuth App.

Get and Refresh the OAuth Access Token

After setting the following, you are ready to connect:

  • OAuthClientId: Set this to the Integrator Key assigned when you registered your app.
  • OAuthClientSecret: Set this to the Secret Key assigned when you registered your app.
  • CallbackURL: Set this to the redirect URI defined when you registered your app.
  • InitiateOAuth: Set this to GETANDREFRESH. You can use InitiateOAuth to avoid repeating the OAuth exchange and manually setting the OAuthAccessToken.
When you connect the connector opens the OAuth endpoint in your default browser. Log in and grant permissions to the application. The connector then completes the OAuth process:
  1. Extracts the access token from the callback URL and authenticates requests.
  2. Refreshes the access token when it expires.
  3. Saves OAuth values in OAuthSettingsLocation to be persisted across connections.


Set the AuthScheme to OAuthJWT.

Obtaining a User ID

Retrieve your User ID by navigating, in the DocuSign UI, to Settings > Apps and Keys > My Account Information > User ID.

Obtaining an Integration Key

Follow the procedure below to obtain an integration key:

  1. Log in to a DocuSign developer account.
  2. Navigate to My Apps and Keys.
  3. You will see a dialog box to enter your application's name. Give your application a short, but descriptive name.
  4. Click ADD to add your application. Your application is automatically assigned an integration key (GUID) value that cannot be changed. Save this value.

Application Consent

In order to connect, you must give consent to the application. DocuSign offers three different software patterns for granting consent to an integration key. Grant consent to your application using one of the following methods.

Method 1: Administrative Consent

This is the best option for customer-oriented developers, because it requires nothing from your users.

Note: This pattern can't be used by ISVs.

This method of obtaining consent has the following prerequisites:

  • Your account must include the Access Management with SSO feature, though it is not required that you install SSO.
    • If your developer demo account ( does not include this feature, send an email to and request that the feature be added to your account. Remember to include your developer demo account ID.
  • You must claim your email DNS domain via the DocuSign administration tool. A domain can be claimed both by the DocuSign developer demo system (for testing and development), and by your production DocuSign account.
  • Your users’ email domains must match the claimed email domain.
  • Your integration key’s management account must be one of the accounts in the DocuSign organization.

If you meet these requirements, grant consent as follows:

  1. In DocuSign Admin, open your organization home page.
  2. In the navigation pane on the left side of the page, select Connected Apps.
  3. Click Authorize Application and choose an application from the drop-down menu.
  4. In the Add New Application dialog, specify the permissions you want to grant to your application.
  5. Click ADD.

Method 2: Individual Consent

This option has no prerequisites and can be used by customer-oriented developers and the customers of ISVs. Each user must perform the following steps.

To obtain individual consent:

  1. Run the GetConsentURL stored procedure. The procedure returns a URL.
  2. Open the returned URL in your browser. A permissions page will display.
  3. Click Accept to grant consent.
Method 3: Administrative Consent for Third-party (ISV) Applications

You can grant administrative consent to third party (ISV) applications.

This method of obtaining consent has the following prerequisites:

  • All prerequisites for standard Administrative Consent apply (see section above).
  • ISVs should also support individual consent as a backup, since SSO not all customers will be able to use administative consent.
  • If you are an ISV using the JWT grant flow, then the management account tied to your application’s integration key should be a DocuSign account that your company controls.

If you meet these requirements, obtain consent as follows. Each user must perform the following steps.

  1. Run the GetConsentURL stored procedure. The procedure returns a URL.
  2. Open the returned URL in your browser. A permissions page will display.
  3. Click Accept to grant consent.

Configuring OAuth JWT Credentials

Using the information you gathered in the above sections, set the following connection properties in the connector:
  • OAuthJWTCert: The location of your private key. This should end with ".key".
  • OAuthJWTSubject: Your user ID.
  • OAuthJWTIssuer: Your integration key.

Next Step

See Using the Connector to create data visualizations.

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Build 23.0.8839