Excel Add-In for Talkdesk

Build 26.0.9770

PromptsUsage

Query usage counts for prompts.

Select

The add-in uses the Talkdesk API to process WHERE clause conditions built with the following columns and operators. The rest of the filter is executed client-side within the add-in.

  • PromptId supports the following operators: =.

For example, the following query is processed server-side:

SELECT * FROM PromptsUsage WHERE PromptId = 'value'

Columns

Name Type References Description
PromptId [KEY] String

Prompts.Id

The unique identifier of the prompt.
Usage Integer The number of times the prompt is used.
FlowsUsage Integer The usage for flows of the prompt
QueuesUsage Integer The usage for queues of the prompt.

Copyright (c) 2026 CData Software, Inc. - All rights reserved.
Build 26.0.9770