Products
Query available Talkdesk products for billing insights.
Select
The add-in uses the Talkdesk API to process WHERE clause conditions built with the following columns and operators. The rest of the filter is executed client-side within the add-in.
- Id supports the following operators: =, !=, IN, NOT_IN, IS, IS_NOT, CONTAINS, LIKE.
For example, the following query is processed server-side:
SELECT * FROM Products WHERE Id = 'value'
Columns
| Name | Type | References | Description |
| Id [KEY] | String | The Talkdesk product code. | |
| Name | String | The name of the product. | |
| Family | String | The product family (ADD_ON, CONSUMPTION, LICENSE, etc.). Can be null for placeholders. | |
| UnitOfMeasure | String | The unit used to measure product usage (MINUTES, CREDITS, PER_SEAT, etc.). Can be null. | |
| ChargeType | String | How the product is charged (FIXED_RECURRING, ONE_TIME, USAGE, etc.). Can be null. |