Contacts
Query contacts in the Talkdesk account.
Select
The add-in uses the Talkdesk API to process WHERE clause conditions built with the following columns and operators. The rest of the filter is executed client-side within the add-in.
| Column | Supported Operators |
| Id | =, IN |
| Name | = |
| Company | = |
| Phones | = |
| Emails | = |
For example, the following query is processed server-side:
SELECT * FROM Contacts WHERE Id = 'value'
Columns
| Name | Type | References | Description |
| Id [KEY] | String | The unique identifier of the contact. Supports exact match (=) and multi-value filtering (IN), both routed to the ?ids= array query parameter. | |
| Name | String | The full name of the contact. Supports exact match and loose matching. | |
| Company | String | The company name associated with the contact. Supports exact match and loose matching. | |
| Phones | String | A JSON array of phone numbers associated with the contact, each with a label and number in E.164 format. | |
| Emails | String | A JSON array of email addresses associated with the contact, each with a label and address. |