AttributeCategories
Query routing attribute categories.
Select
The AttributeCategories view does not push any filters to the Talkdesk API. The add-in retrieves the full result set from the endpoint and applies any WHERE clause conditions client-side.
For example, the following query filters results client-side:
SELECT * FROM AttributeCategories WHERE Name = 'myCategory'
The add-in pushes the ORDER BY clause to the Talkdesk API for the following column:
- Name supports the following sort directions: ASC, DESC.
For example, the following query is sorted server-side:
SELECT * FROM AttributeCategories ORDER BY Name ASC
Sorting on any other column is performed client-side within the add-in.
Columns
| Name | Type | References | Description |
| Id [KEY] | String | The unique identifier of the category. | |
| Name | String | The category name. | |
| AttributeCount | Integer | The number of attributes in this category. |