Stored Procedures
Stored procedures are function-like interfaces that extend the functionality of the add-in beyond simple SELECT operations with Talkdesk.
Stored procedures accept a list of parameters, perform their intended function, and then return any relevant response data from Talkdesk, along with an indication of whether the procedure succeeded or failed.
CData Excel Add-In for Talkdesk Stored Procedures
| Name | Description |
| DownloadPromptAudioFile | Downloads the audio file for the specified prompt by obtaining a temporary download link and streaming the content. |
| GetCallRecordings | Returns all recordings for the specified call. CallId is required. |
| GetOAuthAccessToken | Gets an authentication token from Talkdesk. |