SSIS Components for Talkdesk

Build 26.0.9770

QMEvaluationAnalysisQueuesReport

Junction table linking QMEvaluationAnalysisReport to Queues. Records are derived by expanding the Ring Group Names field (plus-delimited) from QMEvaluationAnalysisReport.

Select

The QMEvaluationAnalysisQueuesReport is a report view. The component processes the following pseudo-columns server-side; any other WHERE clause conditions are evaluated client-side.

  • TimespanFrom supports the following operator: >=
  • TimespanTo supports the following operator: <
  • Timezone supports the following operator: =

If TimespanFrom and TimespanTo are omitted, the component defaults the time range to the last 31 days.

For example, the following query is processed server-side:

SELECT * FROM QMEvaluationAnalysisQueuesReport WHERE TimespanFrom >= '2025-01-01' AND TimespanTo < '2025-02-01'

Columns

Name Type References Description
EvaluationId [KEY] String

QMEvaluationAnalysisReport.EvaluationId

The unique identifier of the evaluation.
QueueId [KEY] String

Queues.Id

The queue or ring group name associated with the evaluation.

Pseudocolumns

Pseudocolumn fields are used in the WHERE clause of SELECT statements and offer more granular control over the data returned from the data source.

Name Type Description
TimespanFrom Datetime The start date for the report timespan.
TimespanTo Datetime The end date for the report timespan.
Timezone String The IANA timezone for the report timespan.

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Build 26.0.9770