Power BI Connector for Talkdesk

Build 26.0.9770

GuardianUserRoles

Query role change history for a specific guardian user. UserId is required.

Select

The connector uses the Talkdesk API to process WHERE clause conditions built with the following columns and operators. The rest of the filter is executed client-side within the connector.

ColumnSupported Operators
UserId=
Role=, IN, IS, IS_NOT, LIKE, CONTAINS, NOT_IN
AssignedAt=, IS, IS_NOT
AssignedByIS, IS_NOT

For example, the following query is processed server-side:

SELECT * FROM GuardianUserRoles WHERE UserId = 'value'

The connector pushes the ORDER BY clause to the Talkdesk API for the following columns. Sorting on any other column is performed client-side within the connector.

  • Role supports the following sort directions: ASC, DESC.
  • AssignedAt supports the following sort directions: ASC, DESC.

For example, the following query is sorted server-side:

SELECT * FROM GuardianUserRoles ORDER BY Role ASC

Columns

Name Type References Description
UserId [KEY] String The unique identifier of the guardian user. Required to query roles.
Role String The assigned role (e.g. Administrator, Agent).
AssignedAt Datetime The timestamp when the role was assigned.
AssignedBy String The name of the person who assigned the role.

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Build 26.0.9770