Connecting to Talkdesk

Establishing a Connection shows how to authenticate to Talkdesk and configure any necessary connection properties. You can also configure provider capabilities through the available Connection properties, from data modeling to firewall traversal. The Advanced Features section shows how to set up more advanced configurations and troubleshoot connection errors.

Connecting from Visual Studio

The CData ADO.NET Provider for Talkdesk provides a seamless integration with Microsoft Visual Studio. The provider is registered as an ADO.NET provider with Visual Studio, allowing for integration with visual designer tools, Server Explorer, and ADO.NET data source configuration wizards.

Visual Studio Version Support

The CData ADO.NET Provider for Talkdesk supports Visual Studio versions 2017 and later.

.NET Version Support

The CData ADO.NET Provider for Talkdesk supports .NET Framework 4.0 and above as well as .NET Standard 2.0.

Talkdesk Version Support

The provider leverages the Talkdesk API to enable bidirectional access to Talkdesk.

See Also

See the following for information about creating connections, building models, and creating real-time reports:

• See Using ADO.NET to create ADO.NET connection objects from code.
• See Using Entity Framework or Using Entity Framework Core to build an EF model based on the Talkdesk connection.
• See Using SSRS to connect to Talkdesk and create real-time reports.
• See Using DbProviderFactory to connect to Talkdesk from generic ADO.NET code.