SentMessages
Tracks complete email or message entities sent from the system, including subject, body, sender, recipients, and delivery status. This enables reporting on communication effectiveness and compliance.
Columns
| Name | Type | ReadOnly | Description |
| ID [KEY] | String | True |
Unique identifier for the sent message record within the Veeva Vault system. |
| Sent Message Type | String | True |
Specifies the object type classification for the sent message, typically used to differentiate between custom and standard message objects. |
| Global ID | String | True |
System-generated unique identifier used to reference the record globally across different Vault instances or integrations. |
| Link | String | False |
System-generated hyperlink to directly access the sent message record within the Vault user interface. |
| Name | String | True |
User-defined or system-generated name assigned to the sent message; often used for display or search purposes. |
| Status | String | False |
Current status of the sent message such as Draft, Sent, Delivered, or Failed, indicating its progress through the message lifecycle. |
| Created By | String | True |
Username or identifier of the user who created the sent message record. |
| Created Date | Datetime | True |
Date and time when the sent message record was originally created in the system. |
| Last Modified By | String | True |
Username or identifier of the user who last modified the sent message record. |
| Last Modified Date | Datetime | True |
Timestamp indicating the most recent update to the sent message record. |
| Capture Datetime | Datetime | False |
Date and time when the message data was captured for tracking, reporting, or logging purposes. |
| Delivered Datetime | Datetime | False |
Timestamp when the message was successfully delivered to the intended recipient. |
| Last Open Datetime | Datetime | False |
Date and time when the recipient last opened the sent message. |
| Sent Datetime | Datetime | False |
Date and time when the message was initially sent to the recipient. |
| Total Duration | Decimal | False |
Total time, in seconds or minutes, the recipient interacted with the message content. |
| Total Interaction | Decimal | False |
Total number of interactions (such as clicks, views, or content engagements) that occurred with the sent message. |
| VExternal ID | String | False |
External identifier used to reference the message in integrations or external systems outside of Veeva Vault. |
| Engage Link | String | False |
Tracking-enabled link used in Veeva Engage to direct the recipient to view or interact with the message content. |
| Shortened Engage Link | String | False |
Shortened version of the Engage link, optimized for display in SMS or compact delivery methods. |
| To | String | False |
Target recipient of the message, typically including the HCP's email address, name, or identifier. |
| Sent From Platform | String | False |
Platform or channel from which the message was initiated, such as Vault, Customer Relationship Management (CRM), or third-party applications. |
| Sent Via | String | False |
Method by which the message was sent, such as email, SMS, or digital messaging service. |
| Transaction Type | String | False |
Categorization of the sent message based on its purpose, such as promotional, informational, or regulatory. |
| Message Values | String | False |
Key-value configuration pairs embedded within the message, representing custom attributes or content-specific parameters. |
| Mobile ID | String | False |
Unique identifier used to associate the message with a specific mobile device or session in mobile communications. |
| Details | String | False |
Additional contextual or tracking details related to the sent message, often used in reporting or engagement analytics. |
| Account | String | False |
Reference to the account or customer, typically a Healthcare Professional (HCP) or Healthcare Organization (HCP), associated with the sent message. |
| Detail Group | String | False |
Identifier or name of the group to which this message's detail belongs, used for message segmentation or classification. |
| Product | String | False |
Product name or identifier being promoted or discussed within the sent message content. |
| User | String | False |
Reference to the Vault user who initiated or sent the message. This can represent a field user, sales rep, or system account. |
| CLM Presentation | String | False |
Unique identifier of the Closed Loop Marketing (CLM) presentation used in the message. Connects to promotional content shown to the recipient. |
| Key Message | String | False |
Unique identifier for the key message component within the CLM presentation that was delivered to the recipient. |
| Call | String | False |
Identifier for the associated call record in Veeva CRM. Links the sent message to a specific customer interaction or field activity. |
| Owner | String | False |
Vault ID of the user or system that owns the message record. Typically aligns with the message sender or creator. |
| Total Clicks | Decimal | False |
Cumulative count of individual clicks performed by recipients on the message's interactive elements, such as links or content buttons. |
| Total Views | Decimal | False |
Total number of times the message content was viewed by recipients, capturing repeated engagements. |
| Total Downloads | Decimal | False |
Total number of times downloadable content in the message (such as PDFs or attachments) was downloaded by recipients. |
| Clicked | Decimal | True |
Boolean-style indicator (0 or 1) showing whether the message was clicked by the recipient at least once. |
| Viewed | Decimal | True |
Boolean-style indicator (0 or 1) indicating if the recipient viewed the message content at least once. |
| Downloaded | Decimal | True |
Boolean-style indicator (0 or 1) denoting whether downloadable content within the message was accessed by the recipient. |
| Legacy CRM Id | String | False |
Identifier used by legacy CRM systems to reference this message record. This is useful during CRM migrations or data integrations. |
| CLM Presentation Name | String | False |
Human-readable name of the CLM presentation linked to the message. Helps with reporting and user-friendly displays. |
| Engage Profile External Id | String | False |
External identifier for the Engage profile associated with the recipient. This is used for cross-platform identification and message tracking. |
| Expire Link | Bool | False |
Indicates whether the shared link in the message has expired, preventing further access to its contents. |
| Message Content | String | False |
Body text or HTML content of the message that was delivered. This can include text, images, links, and embedded CLM elements. |
| Message Template | String | False |
Identifier or name of the message template used to generate this message. Enables standardization across messages. |
| AOC ID | String | False |
ID of the Approved Email or Content (AOC) element that governs compliance-approved message elements. |
| Multichannel Activity | String | False |
Reference to the multichannel activity record that consolidates metrics across various channels for the same campaign or recipient. |