CustomerJourneyAccounts
Tracks account-level participation in customer journeys. Each record links an account to its journey mapping and progress, supporting analytics for engagement and outreach optimization.
Columns
| Name | Type | ReadOnly | Description |
| ID [KEY] | String | True |
Unique identifier for the Customer Journey Account record within the Veeva Vault system. |
| Customer Journey Account Type | String | True |
Specifies the type or classification of the Customer Journey Account, sourced from the object_type__v field. |
| Global ID | String | True |
System-generated global identifier used for cross-system data consistency and integration tracking. |
| Link | String | False |
System-generated hyperlink reference to the Customer Journey Account document or record within Vault. |
| Name | String | True |
Human-readable name or title assigned to the Customer Journey Account, usually aligned with a specific customer initiative. |
| Status | String | False |
Lifecycle status of the Customer Journey Account, indicating whether it is active, inactive, or archived within the workflow. |
| Created By | String | True |
Username or identifier of the user who initially created this Customer Journey Account record. |
| Created Date | Datetime | True |
Timestamp representing when the Customer Journey Account was first created in the system. |
| Last Modified By | String | True |
Username or identifier of the user who last updated the Customer Journey Account record. |
| Last Modified Date | Datetime | True |
Timestamp representing the most recent modification made to the Customer Journey Account. |
| External ID | String | False |
Custom external identifier provided by external systems for mapping or integration purposes. |
| Customer Journey Account Status | String | False |
Describes the current operational or workflow status of the Customer Journey Account, such as In Progress, Completed, or Paused. |
| Veeva External ID | String | False |
Veeva-assigned external identifier used for syncing and referencing the Customer Journey Account across Vault instances or APIs. |
| Legacy CRM Id | String | False |
Identifier carried over from a previous Customer Relationship Management (CRM) system to maintain historical continuity. |
| Account | String | False |
Reference to the associated account record in Vault, representing the customer or organization tied to the journey. |
| Customer Journey | String | False |
Reference to the overarching Customer Journey that this account is a part of, defining a sequence of engagement steps. |
| Current Customer Journey Stage | String | False |
Indicates the current phase or milestone within the customer journey for this account, such as Awareness, Evaluation, or Onboarding. |