TDV Adapter for Microsoft Dynamics CRM

Build 22.0.8462

IncidentResolution

This is a table representing the IncidentResolution entities in Dynamics CRM.

Columns

Name Type ReadOnly Description
Id [KEY] String False

Unique identifier of the case resolution activity.

ActivityId String False

Unique identifier of the case resolution activity.

ActivityTypeCode String True

Type of activity.

ActualDurationMinutes Integer False

Actual duration of the case resolution activity in minutes.

ActualEnd Datetime False

Actual end time of the case resolution activity.

ActualStart Datetime False

Actual start time of the case resolution activity.

Category String False

Category for the case resolution activity.

CreatedBy_Id String True

Unique identifier of the user who created the case resolution activity.

CreatedBy_LogicalName String True

CreatedBy_Name String True

CreatedOn Datetime True

Date and time when the case resolution activity was created.

CreatedOnBehalfBy_Id String True

Unique identifier of the delegate user who created the incidentresolution.

CreatedOnBehalfBy_LogicalName String True

CreatedOnBehalfBy_Name String True

Description String False

Special type of activity that includes such information as the description of the resolution, billing status, and the duration of a case.

ImportSequenceNumber Integer False

Unique identifier of the data import or data migration that created this record.

IncidentId_Id String False

Unique identifier of the case.

IncidentId_LogicalName String False

IncidentId_Name String False

IsBilled Boolean False

Information about whether the case resolution activity was billed as part of resolving a case.

IsRegularActivity Boolean True

Information regarding whether the activity is a regular activity type or event type.

IsWorkflowCreated Boolean False

Information that specifies if the case resolution activity was created from a workflow rule.

ModifiedBy_Id String True

Unique identifier of the user who last modified the case resolution activity.

ModifiedBy_LogicalName String True

ModifiedBy_Name String True

ModifiedOn Datetime True

Date and time when the case resolution activity was last modified.

ModifiedOnBehalfBy_Id String True

Unique identifier of the delegate user who last modified the incidentresolution.

ModifiedOnBehalfBy_LogicalName String True

ModifiedOnBehalfBy_Name String True

OverriddenCreatedOn Datetime False

Date and time that the record was migrated.

OwnerId_Id String False

Unique identifier of the user or team who owns the case resolution activity.

OwnerId_LogicalName String False

OwnerId_Name String False

OwningBusinessUnit_Id String True

Unique identifier of the business unit that owns the case resolution activity.

OwningBusinessUnit_LogicalName String True

OwningBusinessUnit_Name String True

OwningTeam_Id String True

Unique identifier of the team who owns the case resolution.

OwningTeam_LogicalName String True

OwningTeam_Name String True

OwningUser_Id String True

Unique identifier of the user who owns the case resolution.

OwningUser_LogicalName String True

OwningUser_Name String True

ScheduledDurationMinutes Integer True

Scheduled duration of the case resolution activity, specified in minutes.

ScheduledEnd Datetime False

Scheduled end time of the case resolution activity.

ScheduledStart Datetime False

Scheduled start time of the case resolution activity.

ServiceId_Id String False

Unique identifier of the service with which the case resolution activity is associated.

ServiceId_LogicalName String False

ServiceId_Name String False

StateCode String True

Status of the case resolution activity.

StatusCode String False

Reason for the status of the case resolution activity.

Subcategory String False

Subcategory of the case resolution activity.

Subject String False

Subject associated with the case resolution activity.

TimeSpent Integer False

Time spent on the case resolution activity.

TimeZoneRuleVersionNumber Integer False

For internal use only.

UTCConversionTimeZoneCode Integer False

Time zone code that was in use when the record was created.

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Build 22.0.8462