CaseTeamRole
Defines roles assigned to team members working on case records, such as Support Rep or Manager.
Columns
| Name | Type | ReadOnly | References | Description |
| Id [KEY] | String | True |
Unique identifier for the case team role record. | |
| Name | String | False |
Name of the role assigned to members of the case team. | |
| AccessLevel | String | False |
The level of access granted to team members with this role, such as Read or Read/Write. | |
| PreferencesVisibleInCSP | Bool | False |
Indicates whether this role is visible in the Customer Portal (true) or hidden (false). | |
| CreatedDate | Datetime | True |
Date and time when the case team role was created. | |
| CreatedById | String | True |
User.Id |
ID of the user who created the case team role. |
| LastModifiedById | String | True |
User.Id |
ID of the user who last modified the case team role. |
| SOQL | String | False |
Specifies the SOQL query to execute against the Salesforce servers. If this pseudo column is set from the WHERE clause it will take precedence over the original query. | |
| ExternalIdColumn | String | False |
Specifies the external Id column to use if performing an insert. If this value is specified, upsert will be used when the INSERT command is called. | |
| FilterScope | String | False |
Optional scope to limit the records returned from queries. This property can take one of these values: Delegated, Everything, Mine, MineAndMyGroups, My_Territory, My_Team_Territory, or Team. | |
| SystemModstamp | Datetime | True |
Timestamp of the most recent system update to the case team role. | |
| LastModifiedDate | Datetime | True |
Date and time when the case team role was last modified. |