SelfServiceUser
Manages self-service portal users who can log cases and access knowledge articles.
Columns
| Name | Type | ReadOnly | References | Description |
| Id [KEY] | String | True |
Unique identifier for the self-service user record. | |
| LastName | String | False |
Last name of the self-service user. | |
| FirstName | String | False |
First name of the self-service user. | |
| Name | String | True |
Full name of the self-service user, typically a combination of first and last names. | |
| Username | String | False |
Login name used by the self-service user to access the portal. | |
| String | False |
Email address associated with the self-service user account. | ||
| IsActive | Boolean | False |
Indicates whether the self-service user account is currently active. | |
| TimeZoneSidKey | String | False |
Time zone setting used for displaying times to the self-service user. | |
| LocaleSidKey | String | False |
Locale setting that determines formatting for dates, times, and numbers. | |
| ContactId | String | False |
Contact.Id |
Identifier of the contact record associated with this self-service user. |
| LanguageLocaleKey | String | False |
Language locale used to determine the user's default language in the portal. | |
| SuperUser | Boolean | True |
Indicates whether the user has super user privileges, such as elevated access within the portal. | |
| LastLoginDate | Datetime | True |
Date and time of the user's most recent login to the self-service portal. | |
| CreatedDate | Datetime | True |
Date and time when the self-service user account was created. | |
| CreatedById | String | True |
User.Id |
Identifier of the user who created the self-service user record. |
| LastModifiedDate | Datetime | True |
Date and time when the self-service user record was last updated. | |
| LastModifiedById | String | True |
User.Id |
Identifier of the user who last modified the self-service user record. |
| SystemModstamp | Datetime | True |
System-generated timestamp indicating the most recent update to the self-service user. |