CaseStatus
Defines possible statuses for cases, such as New, In Progress, or Closed.
Columns
| Name | Type | ReadOnly | References | Description |
| Id [KEY] | String | True |
Unique identifier for the case status record. | |
| MasterLabel | String | True |
Display label for the case status, used in the Salesforce UI. | |
| SortOrder | Int | True |
Defines the order in which this status appears in status picklists. | |
| IsDefault | Boolean | True |
Indicates whether this is the default status assigned to new cases. | |
| IsClosed | Boolean | True |
Indicates whether this status marks the case as closed (true) or not (false). | |
| CreatedById | String | True |
User.Id |
ID of the user who created the case status record. |
| CreatedDate | Datetime | True |
Date and time when the case status record was created. | |
| LastModifiedById | String | True |
User.Id |
ID of the user who last modified the case status record. |
| LastModifiedDate | Datetime | True |
Date and time when the case status record was last modified. | |
| SystemModstamp | Datetime | True |
Timestamp of the most recent system update to the case status record. |