CaseSolution
Links solutions to cases, helping support agents provide quick resolutions to customer issues.
Columns
| Name | Type | ReadOnly | References | Description |
| Id [KEY] | String | True |
Unique identifier for the case-solution association record. | |
| CaseId | String | False |
Case.Id |
ID of the case linked to the solution. |
| SolutionId | String | False |
Solution.Id |
ID of the solution linked to the case. |
| CreatedById | String | True |
User.Id |
ID of the user who created the association between the case and the solution. |
| CreatedDate | Datetime | True |
Date and time when the case-solution association was created. | |
| SystemModstamp | Datetime | True |
Timestamp for the last system update to the association record. | |
| IsDeleted | Boolean | True |
Indicates whether the case-solution association record has been deleted (true) or not (false). |