CaseComment
Stores comments added by support agents or customers to case records.
Columns
| Name | Type | ReadOnly | References | Description |
| Id [KEY] | String | True |
Unique identifier for the case comment record. | |
| ParentId | String | False |
Case.Id |
ID of the case the comment is associated with. |
| IsPublished | Boolean | False |
Indicates whether the comment is visible to customers via a self-service portal. | |
| CommentBody | String | False |
Text content of the comment added to the case. | |
| CreatedById | String | True |
ID of the user who created the comment. | |
| CreatedDate | Datetime | True |
Date and time when the comment was created. | |
| SystemModstamp | Datetime | True |
Timestamp for the last system update to the comment record. | |
| LastModifiedDate | Datetime | True |
Date and time when the comment was last modified. | |
| LastModifiedById | String | True |
ID of the user who last modified the comment. | |
| IsDeleted | Boolean | True |
Indicates whether the comment has been deleted (true) or is active (false). |