Create a connection to SAP Cloud for Customer by navigating to the Connections page in the Sync App application and selecting the corresponding icon in the Add Connections panel. If the SAP Cloud for Customer icon is not available, click the Add More icon to download and install the SAP Cloud for Customer connector from the CData site.

Required properties are listed under the Settings tab. The Advanced tab lists connection properties that are not typically required.

SAP Cloud for Customer uses basic authentication. Set the Url and Tenant to the appropriate values for your instance and set User and Password to your login credentials.

This section details a selection of advanced features of the SAP Cloud for Customer Sync App.

User Defined Views

The Sync App allows you to define virtual tables, called user defined views, whose contents are decided by a pre-configured query. These views are useful when you cannot directly control queries being issued to the drivers. See User Defined Views for an overview of creating and configuring custom views.

SSL Configuration

Use SSL Configuration to adjust how Sync App handles TLS/SSL certificate negotiations. You can choose from various certificate formats; see the SSLServerCert property under "Connection String Options" for more information.

Firewall and Proxy

Configure the Sync App for compliance with Firewall and Proxy, including Windows proxies and HTTP proxies. You can also set up tunnel connections.

Query Processing

The Sync App offloads as much of the SELECT statement processing as possible to SAP Cloud for Customer and then processes the rest of the query in memory (client-side).

See Query Processing for more information.

Logging

See Logging for an overview of configuration settings that can be used to refine CData logging. For basic logging, you only need to set two connection properties, but there are numerous features that support more refined logging, where you can select subsets of information to be logged using the LogModules connection property.

Customizing the SSL Configuration

By default, the Sync App attempts to negotiate SSL/TLS by checking the server's certificate against the system's trusted certificate store.

To specify another certificate, see the SSLServerCert property for the available formats to do so.

Connecting Through a Firewall or Proxy

HTTP Proxies

To connect through the Windows system proxy, you do not need to set any additional connection properties. To connect to other proxies, set ProxyAutoDetect to false.

In addition, to authenticate to an HTTP proxy, set ProxyAuthScheme, ProxyUser, and ProxyPassword, in addition to ProxyServer and ProxyPort.

Other Proxies

Set the following properties:

• To use a proxy-based firewall, set FirewallType, FirewallServer, and FirewallPort.
• To tunnel the connection, set FirewallType to TUNNEL.
• To authenticate, specify FirewallUser and FirewallPassword.
• To authenticate to a SOCKS proxy, additionally set FirewallType to SOCKS5.

The CData Sync App models SAP Cloud for Customer entities in relational Tables, Views, and Stored Procedures. The table definitions are dynamically obtained from the OData service you connect to. Any changes in the metadata, such as added or removed columns or changes in data type, can be loaded by reconnecting.

Tables

The Sync App models the writable entity sets described in the service metadata document as bidirectional Tables.

Views

Read-only entity sets are modeled as Views. Additionally, some SAP Cloud for Customer entities can only be accessed through Navigation Properties. The Sync App models navigation properties as separate Views.

The Sync App exposes tables for every entity set and singleton defined on the OData service document. Entities on these tables may be inserted, updated, or deleted using standard SQL insert, update, or delete statements.

Executing Deep Inserts with SQL

The Sync App supports OData deep inserts, in which you simultaneously create a base entity and link it to related entities, by specifying navigation properties. To specify Navigation Properties for an entity, you create a temporary table for the navigation property and then reference the temporary table in the insert to the base table. Reference the temporary table in the appropriate navigation property column on the base table. Each navigation property column is prefixed with the word "Linked".

Note that you must define the temporary tables and insert to the base table within the same connection.

Example: Deep Inserts

For example, consider the AccountCollection and LeadBusinessDocumentReferenceCollection tables. When creating a new Account, you may also want to specify an Account Address. When creating a LeadBusinessDocumentReference, you need to specify an existing document. For each of these, you need to specify the following navigation properties.

Creating Temporary Tables

Insert the related entities into temporary tables that correspond to each navigation property. You can specify an existing entity's primary key or you can insert a new entity.

• Account Address: The following statement creates two new Account Addresses:
  

  INSERT INTO AccountAddressCollection#TEMP (CountryCode, City, Street) VALUES ('USA', 'New York', '123 Fake Street')
  
  INSERT INTO AccountAddressCollection#TEMP (CountryCode, City, Street) VALUES ('USA', 'San Franscisco', '456 CA Street')

• Opportunity: The following statement specifies an existing Opportunity:
  

  INSERT INTO OpportunityCollection#TEMP (ObjectID) VALUES ('123')

The Sync App will assume that the Opportunity already exists and will only link to the existing references since only the primary key was specified. When more than just the primary key is defined, such as the example for Account Address, the CData Sync App will attempt to create new entries - triggering the deep insert.

Inserting the Entity

In the INSERT statement for the base entity, reference the temporary tables in the LinkedOpportunity or LinkedAccountAddress columns:

INSERT INTO AccountCollection (AccountID, AccountName, LinkedAccountAddress) VALUES ('123', 'My New Account', 'AccountAddressCollection#TEMP')

INSERT INTO LeadBusinessDocumentReferenceCollection (ParentObjectID, LinkedOpportunity) VALUES ('5555', 'OpportunityCollection#TEMP')

Modeling Navigation Properties

The Sync App models Navigation Properties as separate views. The views are named in the format ParentTable_NavigationProperty.

Querying Navigation Properties

For an example of working with a navigation property as a view, see AccountCollection_AccountAddress. In SAP Cloud for Customer, the AccountCollection entity set has an AccountAddress navigation property. The CData Sync App will display a view called AccountCollection_AccountAddress. Retrieving data from AccountCollection_AccountAddress will display all of the AccountAddresses associated with a given Account. The AccountCollection_AccountAddress view has a primary key made up of the Id of the parent entity and the Id of the related entity.

In OData, a navigation property is a property on an entity that is itself either a single entity or list of entities.

A single-entity navigation property signifies a one-to-one relationship; for example, SAP Cloud for Customer has only one Account per AccountTeam. In SAP Cloud for Customer, Account is a navigation property on Account Team.

An entity set navigation property signifies a one-to-many relationship; for example, in SAP Cloud for Customer many AccountTeams can belong in the same Account. In SAP Cloud for Customer, AccountTeam is a navigation property on Accounts, which contain multiple AccountTeams.

Working with Navigation Properties Relationally

Navigation properties in OData link related entities. Similarly, in a relational database, a foreign key serves to link tables. While OData can support foreign key references between related entities, SAP Cloud for Customer does not use them. Instead, relationships between entities can only be determined using the navigation properties.

Select

Navigation properties will be displayed as views. They can be selected directly from just like any normal table. See Views for more information on querying navigation properties.

Insert

The Sync App supports deep inserts. See Tables for more information on specifying navigation properties when you create an entity.

Data Type Mappings

The Sync App maps types from the data source to the corresponding data type available in the schema. The table below documents these mappings.

The connection string properties are the various options that can be used to establish a connection. This section provides a complete list of the options you can configure in the connection string for this provider. Click the links for further details.

Authentication

SSL

Firewall

Proxy

Logging

Schema

Miscellaneous

This section provides a complete list of the Authentication properties you can configure in the connection string for this provider.

The SAP Cloud for Customer url to connect to. Use this to override the default service of c4codata.

Remarks

By default, the CData Sync App connects to https://tenantname.crm.ondemand.com/sap/byd/odata/v1/c4codata/. This is the most comprehensive endpoint, but may not include some data types that can be found on other services. Setting the URL will override both Tenant and UseCustomService, so they are not required if specifying the URL by itself. You can find a list of available urls at https://tenantname.crm.ondemand.com/sap/c4c/odata/v1/odataservicecatalog/ODataServiceCollection. Do not include the /$metadata part of the url when entering this value - it should go to the service document root directory only. For instance: https://tenantname.crm.ondemand.com/sap/c4c/odata/v1/odataservicecatalog/

The SAP Cloud for Customer tenant a connection should be established to.

Remarks

The SAP Cloud for Customer tenant is part of your subscription. For instance, tenantname.crm.ondemand.com. Please include the full domain name as some tenants may not necessarily be on crm.ondemand.com.

Indicates if the custom SAP Cloud for Customer OData service should be used.

Remarks

The customs SAP Cloud for Customer OData service must be manually configured in SAP Cloud for Customer. It allows integration of custom objects with the default ones. If you are not sure, leave this connection property set to false.

The SAP Cloud for Customer user account used to authenticate.

Remarks

Together with Password, this field is used to authenticate against the SAP Cloud for Customer server.

The password used to authenticate the user.

Remarks

The User and Password are together used to authenticate with the server.

This section provides a complete list of the SSL properties you can configure in the connection string for this provider.

The certificate to be accepted from the server when connecting using TLS/SSL.

Remarks

If using a TLS/SSL connection, this property can be used to specify the TLS/SSL certificate to be accepted from the server. Any other certificate that is not trusted by the machine is rejected.

This property can take the following forms:

If not specified, any certificate trusted by the machine is accepted.

Use '*' to signify to accept all certificates. Note that this is not recommended due to security concerns.

This section provides a complete list of the Firewall properties you can configure in the connection string for this provider.

The protocol used by a proxy-based firewall.

Remarks

This property specifies the protocol that the Sync App will use to tunnel traffic through the FirewallServer proxy. Note that by default, the Sync App connects to the system proxy; to disable this behavior and connect to one of the following proxy types, set ProxyAutoDetect to false.

To connect to HTTP proxies, use ProxyServer and ProxyPort. To authenticate to HTTP proxies, use ProxyAuthScheme, ProxyUser, and ProxyPassword.

The name or IP address of a proxy-based firewall.

Remarks

This property specifies the IP address, DNS name, or host name of a proxy allowing traversal of a firewall. The protocol is specified by FirewallType: Use FirewallServer with this property to connect through SOCKS or do tunneling. Use ProxyServer to connect to an HTTP proxy.

Note that the Sync App uses the system proxy by default. To use a different proxy, set ProxyAutoDetect to false.

The TCP port for a proxy-based firewall.

Remarks

This specifies the TCP port for a proxy allowing traversal of a firewall. Use FirewallServer to specify the name or IP address. Specify the protocol with FirewallType.

The user name to use to authenticate with a proxy-based firewall.

Remarks

The FirewallUser and FirewallPassword properties are used to authenticate against the proxy specified in FirewallServer and FirewallPort, following the authentication method specified in FirewallType.

A password used to authenticate to a proxy-based firewall.

Remarks

This property is passed to the proxy specified by FirewallServer and FirewallPort, following the authentication method specified by FirewallType.

This section provides a complete list of the Proxy properties you can configure in the connection string for this provider.

This indicates whether to use the system proxy settings or not. This takes precedence over other proxy settings, so you'll need to set ProxyAutoDetect to FALSE in order use custom proxy settings.

Remarks

This takes precedence over other proxy settings, so you'll need to set ProxyAutoDetect to FALSE in order use custom proxy settings.

To connect to an HTTP proxy, see ProxyServer. For other proxies, such as SOCKS or tunneling, see FirewallType.

The hostname or IP address of a proxy to route HTTP traffic through.

Remarks

The hostname or IP address of a proxy to route HTTP traffic through. The Sync App can use the HTTP, Windows (NTLM), or Kerberos authentication types to authenticate to an HTTP proxy.

If you need to connect through a SOCKS proxy or tunnel the connection, see FirewallType.

By default, the Sync App uses the system proxy. If you need to use another proxy, set ProxyAutoDetect to false.

The TCP port the ProxyServer proxy is running on.

Remarks

The port the HTTP proxy is running on that you want to redirect HTTP traffic through. Specify the HTTP proxy in ProxyServer. For other proxy types, see FirewallType.

The authentication type to use to authenticate to the ProxyServer proxy.

Remarks

This value specifies the authentication type to use to authenticate to the HTTP proxy specified by ProxyServer and ProxyPort.

Note that the Sync App will use the system proxy settings by default, without further configuration needed; if you want to connect to another proxy, you will need to set ProxyAutoDetect to false, in addition to ProxyServer and ProxyPort. To authenticate, set ProxyAuthScheme and set ProxyUser and ProxyPassword, if needed.

The authentication type can be one of the following:

• BASIC: The Sync App performs HTTP BASIC authentication.
• DIGEST: The Sync App performs HTTP DIGEST authentication.
• NEGOTIATE: The Sync App retrieves an NTLM or Kerberos token based on the applicable protocol for authentication.
• PROPRIETARY: The Sync App does not generate an NTLM or Kerberos token. You must supply this token in the Authorization header of the HTTP request.

If you need to use another authentication type, such as SOCKS 5 authentication, see FirewallType.

A user name to be used to authenticate to the ProxyServer proxy.

Remarks

The ProxyUser and ProxyPassword options are used to connect and authenticate against the HTTP proxy specified in ProxyServer.

You can select one of the available authentication types in ProxyAuthScheme. If you are using HTTP authentication, set this to the user name of a user recognized by the HTTP proxy. If you are using Windows or Kerberos authentication, set this property to a user name in one of the following formats:

user@domain
domain\user

A password to be used to authenticate to the ProxyServer proxy.

Remarks

This property is used to authenticate to an HTTP proxy server that supports NTLM (Windows), Kerberos, or HTTP authentication. To specify the HTTP proxy, you can set ProxyServer and ProxyPort. To specify the authentication type, set ProxyAuthScheme.

If you are using HTTP authentication, additionally set ProxyUser and ProxyPassword to HTTP proxy.

If you are using NTLM authentication, set ProxyUser and ProxyPassword to your Windows password. You may also need these to complete Kerberos authentication.

For SOCKS 5 authentication or tunneling, see FirewallType.

By default, the Sync App uses the system proxy. If you want to connect to another proxy, set ProxyAutoDetect to false.

The SSL type to use when connecting to the ProxyServer proxy.

Remarks

This property determines when to use SSL for the connection to an HTTP proxy specified by ProxyServer. This value can be AUTO, ALWAYS, NEVER, or TUNNEL. The applicable values are the following:

A semicolon separated list of destination hostnames or IPs that are exempt from connecting through the ProxyServer .

Remarks

The ProxyServer is used for all addresses, except for addresses defined in this property. Use semicolons to separate entries.

Note that the Sync App uses the system proxy settings by default, without further configuration needed; if you want to explicitly configure proxy exceptions for this connection, you need to set ProxyAutoDetect = false, and configure ProxyServer and ProxyPort. To authenticate, set ProxyAuthScheme and set ProxyUser and ProxyPassword, if needed.

This section provides a complete list of the Logging properties you can configure in the connection string for this provider.

Core modules to be included in the log file.

Remarks

Only the modules specified (separated by ';') will be included in the log file. By default all modules are included.

See the Logging page for an overview.

This section provides a complete list of the Schema properties you can configure in the connection string for this provider.

A path to the directory that contains the schema files defining tables, views, and stored procedures.

Remarks

The path to a directory which contains the schema files for the Sync App (.rsd files for tables and views, .rsb files for stored procedures). The folder location can be a relative path from the location of the executable. The Location property is only needed if you want to customize definitions (for example, change a column name, ignore a column, and so on) or extend the data model with new tables, views, or stored procedures.

If left unspecified, the default location is "%APPDATA%\\CData\\SAPHybrisC4C Data Provider\\Schema" with %APPDATA% being set to the user's configuration directory:

This property restricts the schemas reported to a subset of the available schemas. For example, BrowsableSchemas=SchemaA,SchemaB,SchemaC.

Remarks

Listing the schemas from databases can be expensive. Providing a list of schemas in the connection string improves the performance.

This property restricts the tables reported to a subset of the available tables. For example, Tables=TableA,TableB,TableC.

Remarks

Listing the tables from some databases can be expensive. Providing a list of tables in the connection string improves the performance of the Sync App.

This property can also be used as an alternative to automatically listing views if you already know which ones you want to work with and there would otherwise be too many to work with.

Specify the tables you want in a comma-separated list. Each table should be a valid SQL identifier with any special characters escaped using square brackets, double-quotes or backticks. For example, Tables=TableA,[TableB/WithSlash],WithCatalog.WithSchema.`TableC With Space`.

Note that when connecting to a data source with multiple schemas or catalogs, you will need to provide the fully qualified name of the table in this property, as in the last example here, to avoid ambiguity between tables that exist in multiple catalogs or schemas.

Restricts the views reported to a subset of the available tables. For example, Views=ViewA,ViewB,ViewC.

Remarks

Listing the views from some databases can be expensive. Providing a list of views in the connection string improves the performance of the Sync App.

This property can also be used as an alternative to automatically listing views if you already know which ones you want to work with and there would otherwise be too many to work with.

Specify the views you want in a comma-separated list. Each view should be a valid SQL identifier with any special characters escaped using square brackets, double-quotes or backticks. For example, Views=ViewA,[ViewB/WithSlash],WithCatalog.WithSchema.`ViewC With Space`.

Note that when connecting to a data source with multiple schemas or catalogs, you will need to provide the fully qualified name of the table in this property, as in the last example here, to avoid ambiguity between tables that exist in multiple catalogs or schemas.

This section provides a complete list of the Miscellaneous properties you can configure in the connection string for this provider.

Limits the number of rows returned rows when no aggregation or group by is used in the query. This helps avoid performance issues at design time.

Remarks

Limits the number of rows returned rows when no aggregation or group by is used in the query. This helps avoid performance issues at design time.

These hidden properties are used only in specific use cases.

Remarks

The properties listed below are available for specific use cases. Normal driver use cases and functionality should not require these properties.

Specify multiple properties in a semicolon-separated list.

Integration and Formatting

The maximum number of results to return per page from SAP Cloud for Customer.

Remarks

The Pagesize property affects the maximum number of results to return per page from SAP Cloud for Customer. Setting a higher value may result in better performance at the cost of additional memory allocated per page consumed.

This property indicates whether or not to include pseudo columns as columns to the table.

Remarks

This setting is particularly helpful in Entity Framework, which does not allow you to set a value for a pseudo column unless it is a table column. The value of this connection setting is of the format "Table1=Column1, Table1=Column2, Table2=Column3". You can use the "*" character to include all tables and all columns; for example, "*=*".

The value in seconds until the timeout error is thrown, canceling the operation.

Remarks

If Timeout = 0, operations do not time out. The operations run until they complete successfully or until they encounter an error condition.

If Timeout expires and the operation is not yet complete, the Sync App throws an exception.

Whether or not the CData ADO.NET Provider for SAP Cloud for Customer should use client side paging.

Remarks

Some sources do not support server side paging. In these cases, set UseClientSidePaging to true. Otherwise, leave it as false. Setting UseClientSidePaging to true on a source that already supports paging can cause incomplete results.

A filepath pointing to the JSON configuration file containing your custom views.

Remarks

User Defined Views are defined in a JSON-formatted configuration file called UserDefinedViews.json. The Sync App automatically detects the views specified in this file.

You can also have multiple view definitions and control them using the UserDefinedViews connection property. When you use this property, only the specified views are seen by the Sync App.

This User Defined View configuration file is formatted as follows:

• Each root element defines the name of a view.
• Each root element contains a child element, called query, which contains the custom SQL query for the view.

For example:

{
	"MyView": {
		"query": "SELECT * FROM AccountCollection WHERE MyColumn = 'value'"
	},
	"MyView2": {
		"query": "SELECT * FROM MyTable WHERE Id IN (1,2,3)"
	}
}

"UserDefinedViews", "C:\\Users\\yourusername\\Desktop\\tmp\\UserDefinedViews.json"