ConversationEntryTranscriptExcerpt
The Conversation Entry Transcript Excerpt DMO is a Data Cloud data modelobject for a portion of a Conversation Entry that includes a portion of a transcript.
Columns
| Name | Type | References | Description |
| Conversation Entry Id | Varchar | A reference ID to the conversation entry that is the source of the conversation reasonexcerpt. An excerpt with a messaging session will also have theconversation entry. | |
| Conversation Entry Transcript Excerpt Id | Varchar | A uniqueIDused as the primary key for the conversation entry transcriptexcerpt DMO. | |
| Conversation Intent Status | Varchar | The status of the conversation intent for transcript excerpt. | |
| Conversation Reason | Varchar | A reference ID to the conversation reason for the transcript excerpt. | |
| Data Source | Varchar | A reference ID for the logical name for a system that is the source of recordsidentified by the external record ID. | |
| Data Source Object | Varchar | A reference ID for the logical name of the object where this record came from, whetherthat is a name of a cloud storage file or another connector’sexternal object. | |
| Duration in Seconds | Double | The duration of the conversation entry transcript excerpt in seconds. | |
| Email Message | Varchar | A reference ID to the email message that is the source of the conversation reasonexcerpt. | |
| Engagement Channel Type | Varchar | The engagement channel type for the conversation entry transcript excerpt. | |
| Excerpt Sequence Number | Varchar | The sequence number for the conversation entry transcript excerpt. | |
| Excerpt Text Index | Varchar | The index text for the conversation entry transcript excerpt. | |
| Internal Organization | Varchar | A reference ID to the business unit or other internal organization that owns theconversation entry transcript excerpt. | |
| Language | Varchar | The language of the conversation entry transcript excerpt. | |
| Live Chat Transcript | Varchar | A reference ID to the live chat transcript that is the source of the conversationreason excerpt. | |
| Messaging Session | Varchar | A reference ID to the messaging session that is the source of the conversation reasonexcerpt. | |
| Moved | Varchar | An indicator if the conversation entry transcript excerpt has moved. | |
| Turn Count | Double | The turn count for the transcript excerpt. |