ServicePresenceStatus
The Service Presence Status DMO is a Data Cloud data model object (DMO) for a presence status that can be assigned to a service channel. For example, Available for Leads, Out for Lunch, or Busy.
Columns
| Name | Type | References | Description |
| Agent Work Status Id | Varchar | A unique ID used as the primary key for the service presence status DMO. | |
| Data Source | Varchar | A reference ID for the logical name for a system that is the source of records identified by external record ID. | |
| Data Source Object | Varchar | A reference ID for the logical name of the object where this record came from, whether that is a name of a cloud storage file or another connector’s external object. | |
| Description | Varchar | The service presence status description. | |
| Internal Organization | Varchar | A reference ID to the business unit or other internal organization that owns the service presence status. | |
| Name | Varchar | The name of the service presence status. |