Excel Add-In for Oracle Service Cloud

Build 24.0.9060

Variables

A shortcut defined for a larger string that can be inserted in the body of an answer or inserted inline during a chat session.

Table-Specific Information

SELECT

The add-in will use the Oracle Service Cloud API to process WHERE clause conditions built with =,!=,<,>,<=,>=,IN,NOT_IN,IS,IS_NOT,LIKE operators. The rest of the filters are executed client side within the add-in.

SELECT * FROM Variables WHERE id = 12
SELECT * FROM Variables WHERE id > 15
SELECT * FROM Variables WHERE lookUpName LIKE '%test'
SELECT * FROM Variables WHERE id IN (12, 23, 123)
SELECT * FROM Variables WHERE lookUpName IS NOT NULL

INSERT

INSERT can be executed by specifying the name column. The columns that are not read-only can be inserted optionally. Following is an example of how to insert into this table.

INSERT INTO Variables (name) VALUES ('Exampleinsertname')

UPDATE

Update can be executed. The columns that are not read-only can be Updated. For example:

UPDATE Variables SET folderlookupName = 'variables' WHERE name = 'Exampleinsertname'

DELETE

Following is an example of how to Delete a record in this table. For example:

DELETE FROM variables WHERE id = '3'

Columns

Name Type ReadOnly Description
CreatedTime Datetime True

The date and time when the variable was created. This attribute is read-only.

DisplayOrder Int False

The position of the variable in the variable list.

Id [KEY] Long True

The unique identifier of the variable.

LookupName String True

The name used to look up the variable.

Name String False

The name of the variable.

SearchIndexable Bool False

Indicates whether the text is indexed for searching the customer portal. The default value is false.

UpdatedTime Datetime True

The date and time when the variable was last updated. This attribute is read-only.

Folderid Long False

ID value

FolderlookupName String False

Name used to lookup this object

Pseudo-Columns

Pseudo column fields are used in the WHERE clause of SELECT statements and offer a more granular control over the tuples that are returned from the data source.

Name Type Description
interfaceValues String

The list of values, one for each supported interface.

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Build 24.0.9060