AnswersRelatedAnswers
The knowledge base information that provides solutions to the common customer support questions.
Table-Specific Information
SELECT
The add-in will use the Oracle Service Cloud API to process WHERE clause conditions built with =,!=,<,>,<=,>=,IN,NOT_IN,IS,IS_NOT,LIKE operators. The rest of the filters are executed client side within the add-in.
SELECT * FROM AnswersRelatedAnswers WHERE manualstrength = 12 SELECT * FROM AnswersRelatedAnswers WHERE manualstrength > 15 SELECT * FROM AnswersRelatedAnswers WHERE toanswerlookUpName LIKE '%test' SELECT * FROM AnswersRelatedAnswers WHERE manualstrength IN (12, 23, 123) SELECT * FROM AnswersRelatedAnswers WHERE toanswerlookUpName IS NOT NULL
Columns
| Name | Type | Description |
| AnswersId | Long | Id of Answers. |
| LearnedStrength | Int | The relative relatedness of the linked answers. |
| ManualStrength | Int | The static strength of the link. |
| SimilarityStrength | Int | The strength of the link calculated by the link-clustering algorithms based on the content similarity of the answers. |
| ToAnswerId | Long | Id of toAnswer. The answer to which this answer is linked. It is usually an answer that was viewed after this answer. This is the key for the list entry. |
| ToAnswerlookUpName | String | LookUpName of toAnswer. The answer to which this answer is linked. It is usually an answer that was viewed after this answer. This is the key for the list entry. |