ServiceMailboxes
The email box dedicated to collect email inquiries sent by customers.
Table-Specific Information
SELECT
The connector will use the Oracle Service Cloud API to process WHERE clause conditions built with =,!=,<,>,<=,>=,IN,NOT_IN,IS,IS_NOT,LIKE operators. The rest of the filters are executed client side within the connector.
SELECT * FROM ServiceMailboxes WHERE id = 12 SELECT * FROM ServiceMailboxes WHERE id > 15 SELECT * FROM ServiceMailboxes WHERE lookUpName LIKE '%test' SELECT * FROM ServiceMailboxes WHERE id IN (12, 23, 123) SELECT * FROM ServiceMailboxes WHERE lookUpName IS NOT NULL
Columns
| Name | Type | Description |
| CreatedTime | Datetime | The date and time when the service mailbox was created. This attribute is read-only. |
| Id [KEY] | Long | The unique identifier of the service mailbox. |
| InterfaceId | Long | Id of interface. The interface that the mailbox is associated with. |
| InterfacelookUpName | String | LookUpName of interface. The interface that the mailbox is associated with. |
| IsDefault | Bool | Indicates whether the mailbox is the default mailbox for the interface. This attribute does not have a default value. |
| LookupName | String | The name used to look up the service mailbox. |
| Name | String | The name of the service mailbox in the language of the current interface. |
| TypeId | Long | Id of type. The module the mailbox is associated with. |
| TypelookUpName | String | LookUpName of type. The module the mailbox is associated with. |
| UpdatedTime | Datetime | The date and time when the service mailbox was last updated. This attribute is read-only. |
| IncomingEmailSettingsforceReplyBetweenLines | Bool | Indicates whether the Force Reply Between the Lines feature is enabled for outgoing emails from the mailbox. This attribute does not have a default value. |
| IncomingEmailSettingsforwardRejectMessageAddress | String | The address to which rejected messages are sent. |
| IncomingEmailSettingsisEnabled | Bool | Indicates whether incoming email option is enabled. This attribute does not have a default value. |
| OutgoingEmailSettingsdisplayName | String | The display name used in the outgoing emails from the mailbox. |
| OutgoingEmailSettingsfriendlyFromAddress | String | The from address used to brand outgoing emails as friendly. |
| OutgoingEmailSettingsfromAddress | String | The from address on the outgoing email. |
| OutgoingEmailSettingsisEnabled | Bool | Indicates whether outgoing email is enabled. This attribute does not have a default value. |
| OutgoingEmailSettingsreplyToAddress | String | The reply-to-address on the outgoing email. |