TDV Adapter for Oracle Service Cloud

Build 24.0.9060

Stored Procedures

Stored procedures are function-like interfaces that extend the functionality of the adapter beyond simple SELECT/INSERT/UPDATE/DELETE operations with .

Stored procedures accept a list of parameters, perform their intended function, and then return any relevant response data from , along with an indication of whether the procedure succeeded or failed.

Adapter Stored Procedures

Name Description
CreateIncidentResponse Creates an incident along with a thread entry and sends a response.
CreateSchema Creates a schema definition of a table in Oracle Service Cloud.
DeleteFileAttachment Delete a file attachment of a specific instance of a resource.
DownloadAllFileAttachmentsOfAResource Download all file attachments of a specific instance of a resource.
DownloadBase64FileAttachment Download Base-64 encoded file attachment of a specific instance of a resource.
DownloadIndividualFileAttachment Download a file attachment of a specific instance of a resource.
ResetPasswordForContact Reset a password for contact.
RunMarketingCampaigns Start a marketing campaign or flow by providing an entry point.
SendMailingToContact Sends a transactional mailing or survey to a contact at a scheduled time.
UpdateIncidentResponse Updates an incident along with a thread entry and sends a response.
UpdateIncidentThread Updates a thread of an incident object
UploadAttachment Upload a file attachment of a specific instance of a resource.

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Build 24.0.9060