ExternalCreators
Maintains records of external contacts involved in Workday cases, storing details such as name, contact information, and case association.
Workday Resource Information
Retrieves contact details for an external case contact with the specified ID. Contact details include an email address and a name, if applicable.Secured by: Help Case External Contacts+TG
Scope: Help
Columns
| Name | Type | ReadOnly | Description |
| Id [KEY] | String | False |
Unique identifier for the external case contact instance. |
| Blocked | Bool | False |
Indicates whether the external contact is blocked. Blocked contacts are not permitted to create cases. |
| String | False |
Primary email address associated with the external case contact. | |
| Name | String | False |
Full name of the external case contact. |
| Email_Prompt | String | False |
Email address used to identify the external case contact when creating or managing cases. |
| HideBlockedCreators_Prompt | Bool | False |
If true, the response excludes external contacts who are blocked from creating cases. |