ExternalCreators
Retrieves a collection of external contact details.
Workday Resource Information
Retrieves a collection of external contact details. Contact details include an email address and a name, if applicable. Blocked contacts can't create cases.Secured by: Help Case External Contacts
Scope: Help
Columns
| Name | Type | ReadOnly | Description |
| Id [KEY] | String | False |
Unique identifier for the external case contact instance. |
| Blocked | Bool | False |
Indicates whether the external contact is blocked. Blocked contacts are not permitted to create cases. |
| String | False |
Primary email address associated with the external case contact. | |
| Name | String | False |
Full name of the external case contact. |
| Email_Prompt | String | False |
Email address used to identify the external case contact when creating or managing cases. |
| HideBlockedCreators_Prompt | Bool | False |
If true, the response excludes external contacts who are blocked from creating cases. |