Updates an existing resolved case instance

Workday Resource Information

Updates an existing resolved case instance with the specified ID. Replaces the existing instance with the specified data in the request body

Secured by: Process: Help Cases, Self Service: Help Case Management

Scope: Help

Input

Name	Type	Description
Cases_Id	String	Unique identifier for the case being reopened.
Comment_Content	String	Rich text comment associated with the case reopening process.
Comment_TextBody	String	Plain text comment associated with the case reopening process.
Id	String	Unique identifier for the specific instance of the case reopening process.

Result Set Columns

Name	Type	Description
Comment_Content	String	Rich text comment associated with the case reopening process.
Comment_TextBody	String	Plain text comment associated with the case reopening process.
Id	String	Unique identifier for the specific instance of the case reopening process.