Power BI Connector for Workday

Build 25.0.9454

CasesLabels

Reads /labels entries from the Cases table.

Workday Resource Information

Retrieves a list of case details that the user is secured to view. Case details include: title, detailed message, case ID, status, creation date, case link, assignee, confidential, about, by, for, type, and serviceTeam.

Secured by: Help Case Data, Self Service: Help Case Management

Scope: Help

Columns

Name Type Description
Id [KEY] String Case Label ID.
Cases_Id [KEY] String The Workday ID of the Cases that contains this.
CategoryId String Case Label Category Id.
Name String Name of Case Label.
Desc_Prompt Bool If true, sorts results in descending order.
Flag_Prompt String Retrieves cases with the assigned flag(s).
Label_Prompt String Retrieves cases with the assigned label(s).
MyCases_Prompt Bool Retrieves cases owned by the processing user.
OpenCases_Prompt Bool Retrieves open cases and cases that were resolved or canceled less than 7 days ago.
Sort_Prompt String The field to sort results by. The default is creationDate. Note: Currently supports creationDate only.
Status_Prompt String Retrieves cases with the specified status(es).
Substatus_Prompt String Retrieves cases with the specified substatus(es).
Team_Prompt String Retrieves cases with the specified service team(s).

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Build 25.0.9454