CasesLabels
Reads /labels entries from the Cases table.
Workday Resource Information
Retrieves a list of case details that the user is secured to view. Case details include: title, detailed message, case ID, status, creation date, case link, assignee, confidential, about, by, for, type, and serviceTeam.Secured by: Help Case Data, Self Service: Help Case Management
Scope: Help
Columns
| Name | Type | Description |
| Id [KEY] | String | Case Label ID. |
| Cases_Id [KEY] | String | The Workday ID of the Cases that contains this. |
| CategoryId | String | Case Label Category Id. |
| Name | String | Name of Case Label. |
| Desc_Prompt | Bool | If true, sorts results in descending order. |
| Flag_Prompt | String | Retrieves cases with the assigned flag(s). |
| Label_Prompt | String | Retrieves cases with the assigned label(s). |
| MyCases_Prompt | Bool | Retrieves cases owned by the processing user. |
| OpenCases_Prompt | Bool | Retrieves open cases and cases that were resolved or canceled less than 7 days ago. |
| Sort_Prompt | String | The field to sort results by. The default is creationDate. Note: Currently supports creationDate only. |
| Status_Prompt | String | Retrieves cases with the specified status(es). |
| Substatus_Prompt | String | Retrieves cases with the specified substatus(es). |
| Team_Prompt | String | Retrieves cases with the specified service team(s). |