CasesInternalNoteTimelineGuidanceKbArticleCurrentArticleData
Reads /guidance/kbArticle/currentArticleData entries from the CasesInternalNoteTimeline table.
Workday Resource Information
Retrieves an internal note timeline item for a case with the specified internal note timeline ID. Internal note timeline items include notes, associated attachments, and tagged persons.Secured by: Help Case Internal Notes
Scope: Help
Contains attachment(s)
Columns
| Name | Type | ReadOnly | Description |
| CasesInternalNoteTimeline_Id | String | False |
The Workday ID of the CasesInternalNoteTimeline that contains this. |
| Cases_Id | String | False |
The Workday ID of the Cases that owns this. |
| Url | String | False |
Static URL to the article view, which will always be resolved to the published version in the users language. |
| Desc_Prompt | Bool | False |
If true, sorts results in descending order. |
| Flag_Prompt | String | False |
Retrieves cases with the assigned flag(s). |
| Label_Prompt | String | False |
Retrieves cases with the assigned label(s). |
| MyCases_Prompt | Bool | False |
Retrieves cases owned by the processing user. |
| OpenCases_Prompt | Bool | False |
Retrieves open cases and cases that were resolved or canceled less than 7 days ago. |
| Sort_Prompt | String | False |
The field to sort results by. The default is creationDate. Note: Currently supports creationDate only. |
| Status_Prompt | String | False |
Retrieves cases with the specified status(es). |
| Substatus_Prompt | String | False |
Retrieves cases with the specified substatus(es). |
| Team_Prompt | String | False |
Retrieves cases with the specified service team(s). |