Reads /questionnaireResponse/questionAnswerPair entries from the CasesComment table.

Workday Resource Information

Retrieves a comment timeline item for a case with the specified comment timeline ID. Comment timeline items include comments and associated attachments.

Secured by: Help Case Data, Self Service: Help Case Management

Scope: Help

Contains attachment(s)

Aggregate Fields

The connector represents the following fields as aggregates containing JSON text. Each of them conforms to their respective schema. Fields marked with an asterisk are required and must be included if their parent object is. Fields marked with a hyphen are read-only and must not be included when calling stored procedures or when performing an INSERT or UPDATE.

This information is derived from the Workday REST API specification which does not explicitly list all business rules and validations that apply to each object. More fields may be required than what is listed here.

Attachments_Aggregate

[{
  comment: Text /* Questionnaire attachment comment */
  fileName: Text /* File name of the attachment */
  href: Text /* A link to the instance */
  id: Text /* Id of the instance */
}]

Columns

Name	Type	Description
CasesComment_Id	String	The Workday ID of the CasesComment that contains this.
Cases_Id	String	The Workday ID of the Cases that owns this.
Answer	String	Answer text.
Attachments_Aggregate	String	Questionnaire Attachments.
Question	String	Question body.
Desc_Prompt	Bool	If true, sorts results in descending order.
Flag_Prompt	String	Retrieves cases with the assigned flag(s).
Label_Prompt	String	Retrieves cases with the assigned label(s).
MyCases_Prompt	Bool	Retrieves cases owned by the processing user.
OpenCases_Prompt	Bool	Retrieves open cases and cases that were resolved or canceled less than 7 days ago.
Sort_Prompt	String	The field to sort results by. The default is creationDate. Note: Currently supports creationDate only.
Status_Prompt	String	Retrieves cases with the specified status(es).
Substatus_Prompt	String	Retrieves cases with the specified substatus(es).
Team_Prompt	String	Retrieves cases with the specified service team(s).