Reads /guidance/kbArticle/currentArticleData entries from the CasesComment table.

Workday Resource Information

Retrieves a comment timeline item for a case with the specified comment timeline ID. Comment timeline items include comments and associated attachments.

Secured by: Help Case Data, Self Service: Help Case Management

Scope: Help

Contains attachment(s)

Columns

Name	Type	Description
CasesComment_Id	String	The Workday ID of the CasesComment that contains this.
Cases_Id	String	The Workday ID of the Cases that owns this.
Url	String	Static URL to the article view, which will always be resolved to the published version in the users language.
Desc_Prompt	Bool	If true, sorts results in descending order.
Flag_Prompt	String	Retrieves cases with the assigned flag(s).
Label_Prompt	String	Retrieves cases with the assigned label(s).
MyCases_Prompt	Bool	Retrieves cases owned by the processing user.
OpenCases_Prompt	Bool	Retrieves open cases and cases that were resolved or canceled less than 7 days ago.
Sort_Prompt	String	The field to sort results by. The default is creationDate. Note: Currently supports creationDate only.
Status_Prompt	String	Retrieves cases with the specified status(es).
Substatus_Prompt	String	Retrieves cases with the specified substatus(es).
Team_Prompt	String	Retrieves cases with the specified service team(s).