Reads /actions entries from the CasesComment table.

Workday Resource Information

Retrieves a comment timeline item for a case with the specified comment timeline ID. Comment timeline items include comments and associated attachments.

Secured by: Help Case Data, Self Service: Help Case Management

Scope: Help

Contains attachment(s)

Columns

Name	Type	Description
Id [KEY]	String	Id of the instance
CasesComment_Id [KEY]	String	The Workday ID of the CasesComment that contains this.
Cases_Id [KEY]	String	The Workday ID of the Cases that owns this.
Text	String	Case Action Text.
Desc_Prompt	Bool	If true, sorts results in descending order.
Flag_Prompt	String	Retrieves cases with the assigned flag(s).
Label_Prompt	String	Retrieves cases with the assigned label(s).
MyCases_Prompt	Bool	Retrieves cases owned by the processing user.
OpenCases_Prompt	Bool	Retrieves open cases and cases that were resolved or canceled less than 7 days ago.
Sort_Prompt	String	The field to sort results by. The default is creationDate. Note: Currently supports creationDate only.
Status_Prompt	String	Retrieves cases with the specified status(es).
Substatus_Prompt	String	Retrieves cases with the specified substatus(es).
Team_Prompt	String	Retrieves cases with the specified service team(s).