Retrieves tenant setup configurations related to Help Case Management.

Workday Resource Information

Retrieves configuration details including: confidential case message, file configurations, and maximum number of attachments.

Secured by: REST API Public

Aggregate Fields

The driver represents the following fields as aggregates containing JSON text. Each of them conforms to their respective schema. Fields marked with an asterisk are required and must be included if their parent object is.

This information is derived from the Workday REST API specification which does not explicitly list all business rules and validations that apply to each object. More fields may be required than what is listed here.

FileConfigurations_SupportedFileTypes_Aggregate

[{
  descriptor: Text /* A preview of the instance */
}]

Columns

Name	Type	Description
ConfidentialCasesMessage	String	Supported for: SELECT. Confidential Cases Message.
DisplayServiceCategories	Bool	Supported for: SELECT. No description available.
FileConfigurations_AllFileTypesSupported	Bool	Supported for: SELECT. True if all file attachment types allowed.
FileConfigurations_MaxFileSizeInMB	Decimal	Supported for: SELECT. Max Attachment Size.
FileConfigurations_SupportedFileTypes_Aggregate	String	Supported for: SELECT. A JSON aggregate. Returns the allowed file types for a tenant.
MaxAttachments	Decimal	Supported for: SELECT. Maximum number of attachments that can be added to a case at one time.