Reads /guidance/kbArticle/currentArticleData entries from the CasesTimeline table.

Workday Resource Information

Retrieves a timeline item for a case with the specified timeline ID. Comment timeline items include comments and associated attachments. Action timeline items include an action with an action text. Creation timeline items include a description, associated attachments and a questionnaire answer if applicable.

Secured by: REST API Public

Contains attachment(s)

Columns

Name	Type	Description
CasesTimeline_Id [KEY]	String	The Workday ID of the CasesTimeline that contains this.
Cases_Id [KEY]	String	The Workday ID of the Cases that owns this.
Url	String	Static URL to the article view, which will always be resolved to the published version in the users language.
Desc_Prompt	Bool	If true, sorts results in descending order.
MyCases_Prompt	Bool	Retrieves cases owned by the processing user.
OpenCases_Prompt	Bool	Retrieves open cases and cases that were resolved or canceled less than 7 days ago.
Sort_Prompt	String	The field to sort results by. The default is creationDate. Note: Currently supports creationDate only.