Configuration
Retrieves tenant setup configurations related to Help Case Management.
Workday Resource Information
Retrieves configuration details including: confidential case message, file configurations, and maximum number of attachments.Secured by: REST API Public
Aggregate Fields
The 本製品 represents the following fields as aggregates containing JSON text. Each of them conforms to their respective schema. Fields marked with an asterisk are required and must be included if their parent object is.
This information is derived from the Workday REST API specification which does not explicitly list all business rules and validations that apply to each object. More fields may be required than what is listed here.
FileConfigurations_SupportedFileTypes_Aggregate
[{ descriptor: Text /* A preview of the instance */ }]
Columns
Name | Type | Description |
AllowResolvedCasesToBeReopened | Bool | Supported for: SELECT. Returns True if Resolved Cases can be Reopened Opt In |
ConfidentialCasesMessage | String | Supported for: SELECT. Confidential Cases Message. |
CreateCaseInformation_Article_CurrentArticleData_Aggregate | String | Supported for: SELECT. A JSON aggregate. Published Article Data versions for this Article. |
CreateCaseInformation_Article_Descriptor | String | Supported for: SELECT. A preview of the instance |
CreateCaseInformation_Article_Id | String | Supported for: SELECT. Id of the instance |
CreateCaseInformation_CreateCaseCustomText | String | Supported for: SELECT. createCaseCustomText |
DisplayServiceCategories | Bool | Supported for: SELECT. No description available. |
FileConfigurations_AllFileTypesSupported | Bool | Supported for: SELECT. True if all file attachment types allowed. |
FileConfigurations_MaxFileSizeInMB | Decimal | Supported for: SELECT. Max Attachment Size. |
FileConfigurations_SupportedFileTypes_Aggregate | String | Supported for: SELECT. A JSON aggregate. Returns the allowed file types for a tenant. |
MaxAttachments | Decimal | Supported for: SELECT. Maximum number of attachments that can be added to a case at one time. |