Retrieves tenant setup configurations related to Help Case Management.

Workday Resource Information

Retrieves configuration details including: confidential case message, file configurations, and maximum number of attachments.

Secured by: REST API Public

Aggregate Fields

The provider represents the following fields as aggregates containing JSON text. Each of them conforms to their respective schema. Fields marked with an asterisk are required and must be included if their parent object is.

This information is derived from the Workday REST API specification which does not explicitly list all business rules and validations that apply to each object. More fields may be required than what is listed here.

FileConfigurations_SupportedFileTypes_Aggregate

[{
  descriptor: Text /* A preview of the instance */
}]

Columns

Name	Type	Description
AllowResolvedCasesToBeReopened	Bool	Returns True if Resolved Cases can be Reopened Opt In
ConfidentialCasesMessage	String	Confidential Cases Message.
CreateCaseInformation_Article_CurrentArticleData_Aggregate	String	Published Article Data versions for this Article.
CreateCaseInformation_Article_Descriptor	String	A preview of the instance
CreateCaseInformation_Article_Id	String	Id of the instance
CreateCaseInformation_CreateCaseCustomText	String	createCaseCustomText
DisplayServiceCategories	Bool
FileConfigurations_AllFileTypesSupported	Bool	True if all file attachment types allowed.
FileConfigurations_MaxFileSizeInMB	Decimal	Max Attachment Size.
FileConfigurations_SupportedFileTypes_Aggregate	String	Returns the allowed file types for a tenant.
MaxAttachments	Decimal	Maximum number of attachments that can be added to a case at one time.