Reads /guidance/kbArticle/currentArticleData entries from the CasesTimeline table.

Workday Resource Information

Retrieves a timeline item for a case with the specified timeline ID. Comment timeline items include comments and associated attachments. Action timeline items include an action with an action text. Creation timeline items include a description, associated attachments and a questionnaire answer if applicable.

Secured by: REST API Public

Contains attachment(s)

Columns

Name	Type	Description
CasesTimeline_Id [KEY]	String	The Workday ID of the CasesTimeline that contains this.
Cases_Id [KEY]	String	The Workday ID of the Cases that owns this.
Url	String	Supported for: SELECT. Static URL to the article view, which will always be resolved to the published version in the users language.
Desc_Prompt	Bool	Only used when a Cases_Id filter is not provided. If true, sorts results in descending order.
MyCases_Prompt	Bool	Only used when a Cases_Id filter is not provided. Retrieves cases owned by the processing user.
OpenCases_Prompt	Bool	Only used when a Cases_Id filter is not provided. Retrieves open cases and cases that were resolved or canceled less than 7 days ago.
Sort_Prompt	String	Only used when a Cases_Id filter is not provided. The field to sort results by. The default is creationDate. Note: Currently supports creationDate only.