Connection Properties
The connection properties are the various options that can be used to establish a connection. This section provides a complete list of the options you can configure in the connection settings for this provider. Click the links for further details.
For more information on establishing a connection, see Establishing a Connection.
| Property | Description |
| AuthScheme | The type of authentication to use when connecting to Jira Service Management. |
| URL | The URL to your JIRA Service Management endpoint. |
| User | Specifies the authenticating user's user ID. |
| Password | Specifies the authenticating user's password. |
| APIToken | APIToken of the currently authenticated user. |
| Property | Description |
| SSOLoginURL | The identity provider's login URL. |
| SSOProperties | Additional properties required to connect to the identity provider, formatted as a semicolon-separated list. |
| SSOExchangeURL | The URL used for consuming the SAML response and exchanging it for service specific credentials. |
| SSOAppName | App Name used with SSO for IdPs that require it. |
| SSOAppPassword | App Password used with SSO for IdPs that require it. |
| Property | Description |
| OAuthVersion | Identifies the version of OAuth being used. |
| OAuthClientId | Specifies the client ID (also known as the consumer key) assigned to your custom OAuth application. This ID is required to identify the application to the OAuth authorization server during authentication. |
| OAuthClientSecret | Specifies the client secret assigned to your custom OAuth application. This confidential value is used to authenticate the application to the OAuth authorization server. (Custom OAuth applications only.). |
| Scope | This determines the scopes that the OAuth application requests from Jira Service Management. This determines the scopes that the OAuth application requests from Jira Service Management. The default scopes are: read:jira-work write:jira-work manage:jira-configuration read:jira-user write:jira-work manage:jira-project read:servicedesk-request write:servicedesk-request manage:servicedesk-customer offline_access. |
| CallbackURL | Identifies the URL users return to after authenticating to Jira Service Management via OAuth (Custom OAuth applications only). |
| AuthToken | The authentication token used to request and obtain the OAuth Access Token. |
| AuthKey | The authentication secret used to request and obtain the OAuth Access Token. |
| CertificateStoreType | The type of certificate store used with Jira Service Management Private Application authentication. |
| CertificateStore | The certificate store used for JIRA Service Management authentication. |
| CertificateStorePassword | The password of the certificate store used with Jira Service Management authentication. |
| CertificateSubject | The subject of the certificate used with Jira Service Management Private Application authentication. |
| Property | Description |
| SSLClientCert | Specifies the TLS/SSL client certificate store for SSL Client Authentication (2-way SSL). This property works in conjunction with other SSL-related properties to establish a secure connection. |
| SSLClientCertType | Specifies the type of key store containing the TLS/SSL client certificate for SSL Client Authentication. Choose from a variety of key store formats depending on your platform and certificate source. |
| SSLClientCertPassword | Specifes the password required to access the TLS/SSL client certificate store. Use this property if the selected certificate store type requires a password for access. |
| SSLClientCertSubject | Specifes the subject of the TLS/SSL client certificate to locate it in the certificate store. Use a comma-separated list of distinguished name fields, such as CN=www.server.com, C=US. The wildcard * selects the first certificate in the store. |
| SSLServerCert | Specifies the certificate to be accepted from the server when connecting using TLS/SSL. |
| Property | Description |
| FirewallType | Specifies the protocol the provider uses to tunnel traffic through a proxy-based firewall. |
| FirewallServer | Identifies the IP address, DNS name, or host name of a proxy used to traverse a firewall and relay user queries to network resources. |
| FirewallPort | Specifies the TCP port to be used for a proxy-based firewall. |
| FirewallUser | Identifies the user ID of the account authenticating to a proxy-based firewall. |
| FirewallPassword | Specifies the password of the user account authenticating to a proxy-based firewall. |
| Property | Description |
| ProxyAutoDetect | Specifies whether the provider checks your system proxy settings for existing proxy server configurations, rather than using a manually specified proxy server. |
| ProxyServer | Identifies the hostname or IP address of the proxy server through which you want to route HTTP traffic. |
| ProxyPort | Identifies the TCP port on your specified proxy server that has been reserved for routing HTTP traffic to and from the client. |
| ProxyAuthScheme | Specifies the authentication method the provider uses when authenticating to the proxy server specified in the ProxyServer connection property. |
| ProxyUser | Provides the username of a user account registered with the proxy server specified in the ProxyServer connection property. |
| ProxyPassword | Specifies the password of the user specified in the ProxyUser connection property. |
| ProxySSLType | Specifies the SSL type to use when connecting to the proxy server specified in the ProxyServer connection property. |
| ProxyExceptions | Specifies a semicolon-separated list of destination hostnames or IPs that are exempt from connecting through the proxy server set in the ProxyServer connection property. |
| Property | Description |
| Logfile | Specifes the file path to the log file where the provider records its activities, such as authentication, query execution, and connection details. |
| Verbosity | Specifies the verbosity level of the log file, which controls the amount of detail logged. Supported values range from 1 to 5. |
| LogModules | Specifies the core modules to include in the log file. Use a semicolon-separated list of module names. By default, all modules are logged. |
| MaxLogFileSize | Specifies the maximum size of a single log file in bytes. For example, '10 MB'. When the file reaches the limit, the provider creates a new log file with the date and time appended to the name. |
| MaxLogFileCount | Specifies the maximum number of log files the provider retains. When the limit is reached, the oldest log file is deleted to make space for a new one. |
| Property | Description |
| Location | Specifies the location of a directory containing schema files that define tables, views, and stored procedures. Depending on your service's requirements, this may be expressed as either an absolute path or a relative path. |
| BrowsableSchemas | Optional setting that restricts the schemas reported to a subset of all available schemas. For example, BrowsableSchemas=SchemaA,SchemaB,SchemaC . |
| Tables | Optional setting that restricts the tables reported to a subset of all available tables. For example, Tables=TableA,TableB,TableC . |
| Views | Optional setting that restricts the views reported to a subset of the available tables. For example, Views=ViewA,ViewB,ViewC . |
| Property | Description |
| AutoCache | Specifies whether the content of tables targeted by SELECT queries is automatically cached to the specified cache database. |
| CacheProvider | The namespace of an ADO.NET provider. The specified provider is used as the target database for all caching operations. |
| CacheConnection | Specifies the connection string for the specified cache database. |
| CacheLocation | Specifies the path to the cache when caching to a file. |
| CacheTolerance | Notes the tolerance, in seconds, for stale data in the specified cache database. Requires AutoCache to be set to True. |
| Offline | Gets the data from the specified cache database instead of live Jira Service Management data. |
| CacheMetadata | Determines whether the provider caches table metadata to a file-based cache database. |
| Property | Description |
| IncludeCustomFields | A boolean indicating if you would like to include custom fields in the column listing. |
| MaxRows | Specifies the maximum number of rows returned for queries that do not include either aggregation or GROUP BY. |
| Other | Specifies additional hidden properties for specific use cases., to be used only when our Support team advises it, to address specific issues. See Remarks for details. |
| Pagesize | Specifies the maximum number of records per page the provider returns when requesting data from Jira Service Management. |
| Readonly | Toggles read-only access to Jira Service Management from the provider. |
| RequestLanguage | Use the requestLanguage to have column names translated in a specific language. |
| ServiceDeskID | Service Desk ID of the currently authenticated user. |
| Timeout | Specifies the maximum time, in seconds, that the provider waits for a server response before throwing a timeout error. |
| UserDefinedViews | Specifies a filepath to a JSON configuration file that defines custom views. The provider automatically detects and uses the views specified in this file. |