SampleQueueRequests
This resource returns the customer requests in a queue.
The add-in exposes each queue in your service desk as a view. The static columns below represent a template for the columns that are exposed for all of these views. Set IncludeCustomFields to true in order to retrieve fields that may be specific to a queue.
Columns
Name | Type | Description |
RequestId [KEY] | String | The ID of the request. |
RequestKey [KEY] | String | The Key of the request. |
Summary | String | The summary of the request. |
Status | String | The status of the request. |
Created | Datetime | The date the request was created. |