ADO.NET Provider for Jira Service Management

Build 24.0.8963

RequestSLACycles

This resource represents the SLAs (service level agreements) on a customer request.

Columns

Name Type Description
Id [KEY] String The ID of the SLA.
RequestId [KEY] String The Id of the request.
RequestKey [KEY] String The Key of the request.
Name String The Name of the cycle.
OngoingCycleStartTime Datetime Time and date at which the SLA cycle started.
OngoingCycleBreached Boolean Indicates whether the SLA has been breached or not.
OngoingCycleBreachTime Datetime Time and date at which the SLA cycle would have breached its limit.
OngoingCyclePaused Boolean Indicates whether the SLA is paused or not.
OngoingCycleWithinCalendarHours Boolean Indicates whether the SLA it timed during calendared working hours only or not
OngoingCycleGoalDuration String Duration within which the service should be completed.
OngoingCycleElapsedTime String Duration of the service.
OngoingCycleRemainingTime String Duration remaining for the service to be completed.
CompletedCycleStartTime Datetime Time and date at which the SLA cycle started.
CompletedCycleStopTime Datetime Time and date at which the SLA cycle completed.
CompletedCycleBreached Boolean Indicates whether the SLA has been breached or not.
CompletedCycleBreachTime Datetime Time and date at which the SLA cycle breached in case of completed breached cycle or would have breached in case of non-breached completed cycle.
CompletedCycleGoalDuration String Duration within which the service should have been completed.
CompletedCycleElapsedTime String Duration in which the service was completed.
CompletedCycleRemainingTime String Duration remaining after the service was completed.

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Build 24.0.8963