TDV Adapter for Jira Service Management

Build 24.0.9060

Stored Procedures

Stored procedures are function-like interfaces that extend the functionality of the adapter beyond simple SELECT/INSERT/UPDATE/DELETE operations with .

Stored procedures accept a list of parameters, perform their intended function, and then return any relevant response data from , along with an indication of whether the procedure succeeded or failed.

Adapter Stored Procedures

Name Description
AddAttachment Creates a temporary attachment or assigns a temporary one to a request.
AttachTemporaryFile This method adds one or more temporary attachments to a service desk, which can then be permanently attached to a customer request using AddAttachment stored procedure.
CreateCustomer Creates a new customer.
CreateSchema Creates a schema file for the specified table or view.
GetOAuthAccessToken Gets an authentication token from JIRA.
GetOAuthAuthorizationURL Gets the authorization URL that must be opened separately by the user to grant access to your application. Only needed when developing Web apps. You will request the auth token from this URL.
RefreshOAuthAccessToken Refreshes the OAuth access token used for authentication with JiraServiceDesk.

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Build 24.0.9060