Excel Add-In for Jira Service Management

Build 23.0.8839


The subject of the certificate used with Jira Service Desk Private Application authentication.






The subject of the client certificate used in Jira Service Desk private application authentication.

About the Jira Service Management Client SSL Auth Flow

Jira Service Desk private application authentication uses SSL client authentication with digital certificates.

Loading a Certificate

When loading a certificate the subject is used to locate the certificate in the store.

  • If an exact match is not found, the store is searched for subjects containing the value of the property.
  • If a match is still not found, no certificate is selected.
  • The special value "*" picks the first certificate in the certificate store.

Specifying the Subject

The certificate subject is a comma-separated list of distinguished name fields and values. For instance "CN=www.server.com, OU=test, C=US, E=support@cdata.com". Common fields and their meanings are displayed below.

CNCommon Name. This is commonly a host name like www.server.com.
OUOrganizational Unit
EEmail Address

Note: If a field value contains a comma it must be quoted.

Additional Connection Properties

To specify the private certificate, you need to set CertificateSubject and the following additional properties:

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Build 23.0.8839