CustomerTransitions
Returns a list of transitions that customers can perform on the request.
Select
The driver will use the Jira Service Desk API to process WHERE clause conditions built with the following columns and operators. The rest of the filter is executed client side within the driver.
- RequestID supports the '=' operator.
SELECT * FROM CustomerTransitions WHERE RequestID = '10001'
Columns
| Name | Type | ReadOnly | Description |
| RequestId [KEY] | String | True |
The ID of the request. |
| RequestKey | String | True |
The Key of the request. |
| Id [KEY] | String | False |
The Id of the transition. |
| Name | String | True |
The Name of the customer transition. |
| Comment | String | False |
The body of the comment for the transition. |