This section shows the available API objects and provides more information on executing SQL to Jira Service Desk APIs.
- The add-in models Jira Service Desk entities like documents, folders, and groups as relational views, allowing you to write SQL to query Jira Service Desk data.
- Stored procedures allow you to execute operations to Jira Service Desk
- Live connectivity to these objects means any changes to your Jira Service Desk account are immediately reflected when using the add-in.
Tables describes the available tables. Tables are statically defined to model Jira Service Desk entities such as RequestApprovals, RequestComments, and RequestParticipants.
Views describes the available views. Views are statically defined to model Jira Service Desk entities such as Users, Organizations, and ServiceDesks.
Stored Procedures are function-like interfaces to Jira Service Desk. Stored procedures allow you to execute operations to Jira Service Desk, including downloading documents and moving envelopes.
Collaborative Query Processing
The add-in offloads as much of the SELECT statement processing as possible to Jira Service Desk and then processes the rest of the query in memory. API limitations and requirements "are also documented in this section.
See SupportEnhancedSQL for more information on how the add-in circumvents API limitations with in-memory client-side processing.