Excel Add-In for Jira Service Desk

Build 21.0.7930

Views

Views are composed of columns and pseudo columns. Views are similar to tables in the way that data is represented; however, views do not support updates. Entities that are represented as views are typically read-only entities. Often, a stored procedure is available to update the data if such functionality is applicable to the data source.

Queries can be executed against a view as if it were a normal table, and the data that comes back is similar in that regard. To find out more about tables and stored procedures, please navigate to their corresponding entries in this help document.

CData Excel Add-In for Jira Service Desk Views

Name Description
CustomersCloud This resource represents a customer.
KnowledgeBaseArticles The articles which match the given query string across all service desks.
Organizations This resource represents an organization.
QueueInternal This resource represents a user.
RequestsInternal This resource represents a request.
RequestSLACycles This resource represents the SLAs (service level agreements) on a customer request.
RequestStatusChangelog This resource represents the status transitions for a customer request.
RequestTypeFields The fields for a service desk's customer request type.
RequestTypeGroups This resource represents a request type group.
RequestTypes This resource represents a request type.
ServiceDesks This resource represents a service desk. A service desk is based on a project in the JIRA platform, and is used to manage customer requests.
Users This resource represents a user.

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Build 21.0.7930