Excel Add-In for Jira Service Desk

Build 21.0.7930


The add-in models the data in Jira Service Desk into a list of tables that can be queried using standard SQL statements.

Generally, querying Jira Service Desk tables is the same as querying a table in a relational database. Sometimes there are special cases, for example, including a certain column in the WHERE clause might be required to get data for certain columns in the table. This is typically needed for situations where a separate request must be made for each row to get certain columns. These types of situations are clearly documented at the top of the table page linked below.

CData Excel Add-In for Jira Service Desk Tables

Name Description
CustomerTransitions Returns a list of transitions that customers can perform on the request.
RequestApprovals This resource represents a request approval.
RequestComments This resource represents request comments.
RequestParticipants This resource represents request participants.

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Build 21.0.7930