FireDAC Components for Jira Service Desk

Build 21.0.7930

RequestSLACycles

This resource represents the SLAs (service level agreements) on a customer request.

Columns

Name Type Description
Id [KEY] String The ID of the SLA.
RequestId [KEY] String The Id of the request.
RequestKey [KEY] String The Key of the request.
Name String The Name of the cycle.
Breached Boolean Show if the cycle is breached.
BreachTime Datetime If the cycle is breaches this returns the breach time.
GoalDuration String The duration of the goal.
ElapsedTime String The elapsed time.
Paused Boolean Shows if the cycle if paused.
RemainingTime String The remaining time of the cycle until the deadline.
StartTime Datetime The start time of the cycle.
WithinCalendarHours Boolean Shows if the cycle time is calculated within the calendar hours.

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Build 21.0.7930